1. Personal Information
2. Policy Scope and Purpose
3. Our Information Collection Practices
The types of Personal Information that we receive and use:
(a) Information You Transmit to Us
We collect and, for a period of time, we store information that you send to us when using this website, whether by ordering products, asking for information or otherwise. It is always your choice whether to provide any such information, but if you do not supply some items of requested Personal Information, some features or services of this website may not be available to you. You may also be asked to respond to additional questions to help us meet your needs, and if you request that information or that an order be sent directly to an individual other than yourself, you will also be asked to submit information about that individual.
(b) Automatically Collected Information
When you visit this website to place an order, to register with us (if that option is offered), or simply to browse, read or download information, we may automatically collect and store the following types of non-personally identifiable information received from you: (i) information from server logs found on your browser; (ii) click-through statistics; (iii) your IP address; (iv) the type of web browser you are using to access this website; (v) the type of operating system you are using; (vi) the name of the domain and host from which you access the Internet; (vii) the date and time you access this website; and (viii) the Internet address of the site from which you linked directly to this website. Automatically collected information of that kind typically provides us with a greater understanding regarding the use of this website, including which pages are the most popular with our visitors. That information also allows us to determine if this website is working properly and to make changes to this website that allow users to have a better experience on this website. We collect that information and track it for statistical purposes; we do not use it to identify or to market to a particular user.
(c) Information from Other Sources
We might receive information about you from other sources that we believe have rights to provide that information to us, and we may add it to our account information.
4. No Personal Information Provided
You can use this website without providing any Personal Information. However, in order to take advantage of the full capabilities of this website and to obtain access to, and use of, many of the features found on this website, including placing orders for products offered for sale on this website, you must provide certain Personal Information. For example, we ask for your email address so that we can send you product information you have requested; if you do not provide that email address, we will not be able to send you that product information. You may need to also provide Personal Information when you participate in various services and promotions made available via this website.
5. Choices Regarding your Disclosure of Personal Information
6. Use and Disclosure of Personal Information
7. Business Uses of Information
ObeyYourBody® uses Personal Information you provide to us: (a) for login and marketing purposes; (b) to provide the products or services that you have ordered or requested; (c) to allow you to participate in sweepstakes, contests and other promotions; (d) to process and ship orders; (e) to send order and shipping confirmations; (f) to provide customer service and respond to your requests and inquiries; (g) to keep records regarding returns and exchanges; (h) to protect both you and us against error and fraud; (i) to send information and product and service alerts; and (j) to record usage of this website. In addition, we may use your Personal Information to customize advertising and marketing information regarding our products and services, to contact you regarding our products and services, to enhance product and service offerings, and to fulfill promotions. You may also be asked whether you wish to receive information from third parties. Upon your consent, ObeyYourBody® or those third parties may use your Personal Information to contact you.
8. Service Providers and Vendors
We may also share your Personal Information with certain third parties that perform services for us. Those third parties may host this website, operate certain features on this website, print or send mailings, authorize and process your payments, provide customer service, analyze data and assist in fulfilling your orders, send emails on our behalf, or otherwise assist us with the operation of this website. Those third parties are not authorized to use or disclose your Personal Information for any purpose other than to perform the services designated by us.
9. Shared Personal Information
10. Consent to Processing and Transfers of Information
As part of its business operations, ObeyYourBody® may transfer information that you send to us, including, without limitation, Personal Information, to recipients in countries that do not provide the same level of legal data protection as the country from which you access this website. By using this website, you consent to those transfers and to the process ObeyYourBody® uses in regards to that information.
11. Notice for Parents
This website is considered to be a general audience site and is not intended for use by children. ObeyYourBody® does not sell products that are intended for purchase by children and does not intend to collect Personal Information from individuals under the age of thirteen. If you are the parent or guardian of a child who has provided Personal Information to us, please inform us as provided under the Section “Managing Your Information” below (14. Managing Your Information), and we will delete that Personal Information.
14. Managing Your Information
15. Managing Preferences
When you set-up an account or click on the My Account area of this website, you will have an opportunity to make or change your selections regarding receiving promotional communications from us. If you have not established an account but have instead signed-up for our email list, you will be able to change your email preferences by clicking on an “unsubscribe” hyperlink contained in promotional emails we send you. Please note that removal of Personal Information from our database or “opting-out” will not stop marketing or advertising content that is generated for distribution or is otherwise queued for transmission to you prior to the time when we can implement your request.
16. Updates and Changes
17. For Users in Africa
Promotion of Access to Information Act 2 of 2000 (PAIA).
The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569
Payment Options Accepted
Payment may be made via Visa, MasterCard, Diners or American Express credit cards or by bank transfer into the ABC bank account, the details of which will be provided on request.
Credit Card Acquiring and Security
Credit card transactions will be acquired for Genome Cosmetics CC via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
Customer Details Separate from Card Detail
Customer details will be stored by Genome Cosmetics CC separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za
Merchant Outlet Country and Transaction Currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).
Genome Cosmetics CC takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
Country of Domicile
This website is governed by the laws of South Africa and Genome Cosmetics CC chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
Genome Cosmetics CC may, in its sole discretion, change this agreement or any part thereof at any time without notice.
17. Contact Us
If you have questions regarding your privacy on this website, you can reach a representative by calling 1-888-902-OBEY (6239).